zulily Reviews

The pictures are one thing and the quality is another when it arrives. Very dissatisfied with my latest purchases. Very CHEAP materials!

I have ordered 3 times and each order was canceled immediately. Without giving a reason, my zulily account was deleted and I was told by support to create a new account. The customer support answers vaguely and claims the problem lies with my bank. I called my bank and they confirmed there were no problems. I shop a lot online and zulily has lost another customer. Don't waste your time with this website.

I have ordered 3 times and each order was canceled immediately. Without giving a reason, my zulily account was deleted and I was told by support to create a new account. The customer support answers vaguely and claims the problem lies with my bank. I called my bank and they confirmed there were no problems. I shop a lot online and zulily has lost another customer. Don't waste your time with this website.

I decided to look up Zulily as I looked up another company before I shopped there. The other company had a 5.8 rating. So i thot, let me look uo Zulily for context. Wow. I was shocked at Zulilys low rating and complaints because Ive been shopping there for 10 years at least. I felt safe with them because tgey have treated me pretty damn well. Is it slow? Yes, they explain why. Has anything never come? No. Have they honored returns? Always. I ask for and receive refunds to my original form of payment. I guess, becayse I have been a long time customer, I get good treatment. My complaints however, are about the quality of some of their vendors. The quality has really gone down over the years. But there is a lot of variety. I own a lot of stuff from them and seeing the length of time Ive done business with them, I have
a great measure of this shift. That is why I dont order as much from them as I used to. But they are pretty honorable and vendors I normally wouldnt order from directly, when I order thru Zulily, the products arrive.

I decided to look up Zulily as I looked up another company before I shopped there. The other company had a 5.8 rating. So i thot, let me look uo Zulily for context. Wow. I was shocked at Zulilys low rating and complaints because Ive been shopping there for 10 years at least. I felt safe with them because tgey have treated me pretty damn well. Is it slow? Yes, they explain why. Has anything never come? No. Have they honored returns? Always. I ask for and receive refunds to my original form of payment. I guess, becayse I have been a long time customer, I get good treatment. My complaints however, are about the quality of some of their vendors. The quality has really gone down over the years. But there is a lot of variety. I own a lot of stuff from them and seeing the length of time Ive done business with them, I have
a great measure of this shift. That is why I dont order as much from them as I used to. But they are pretty honorable and vendors I normally wouldnt order from directly, when I order thru Zulily, the products arrive.

Shame on me for not reading their NO REFUND policy on clothes-even if you return them. Luckily since they have the LONGEST shipping time ever heard of in online sales of 14-24 days, I was able to cancel and get a full refund on several items that had not shipped. First of all the clothes are from China or some other country because size Large appeared to be more like a small here in our US sizes. Had I noticed the 6 to 8 weeks for delivery, I would have just skipped placing an order. My order pended for 12 days before it shipped with several items that obviously were being shipped in from outside the USA and were even more delayed for several weeks more. They send the wrong size and I was able to get a refund on one item due to their mistake then I received items that were two sizes in fit smaller than what normal USA sizes are and was unable to get a refund after returning. They gave me a credit only which I ended up spending on home decor instead- that I did NOT want or need. Who gives a credit for a return in 2023 and when competing with other online retail companies. I will NEVER purchase from this joke of a company again. Worst customer service and terrible shopping experience.

Quality was excellent years ago
Today the brands seem to use cheap materials
Susan betro is still a good quality of clothing
Reborn has also been good quality
I do not order any other brand as I've had to return several other brands

I give props to whoever Zulily uses to photograph their junky clothing, because everything looks amazing in their website, but then you actually get the item and it's crap! And let's not even talk about the sizing, because I think they use miniature people as their size guides. Yup. Their stuff used to be decent, now, it's just badly sized garbage.

I was very skeptical at 1st with all the bad reviews. I must have been lucky or perhaps some people don't like to leave good reviews. I ordered and received a purse withi 5 days. I was constantly receiving email updates almost daily. The item looks authentic and the price was perfect. Love love love the site. I wish the best to others.

Zulily have taken my money for a purchase that was cancelled immediately, according to the site if you cancel an order within 30 minutes they do not charge you. It’s been 2 weeks with emails and photo evidence sent to them and they still haven’t refunded. PayPal have been useless too. Be careful purchasing from this site.

Zulily have taken my money for a purchase that was cancelled immediately, according to the site if you cancel an order within 30 minutes they do not charge you. It’s been 2 weeks with emails and photo evidence sent to them and they still haven’t refunded. PayPal have been useless too. Be careful purchasing from this site.

I was very skeptical at 1st with all the bad reviews. I must have been lucky or perhaps some people don't like to leave good reviews. I ordered and received a purse withi 5 days. I was constantly receiving email updates almost daily. The item looks authentic and the price was perfect. Love love love the site. I wish the best to others.

I ordered a multi color jumpsuit viewed on FB. It arrived without buttons or button holes! Too expensive to return!

They tried to take money from my credit card, had not ordered anything from them and have never given them my card details. BEWARE SCAMMERS!

They tried to take money from my credit card, had not ordered anything from them and have never given them my card details. BEWARE SCAMMERS!